Terms and Conditions

1. Personal Data Controller

Company Name: Shinkong Youth Corporation

Brand Name: SpiderMaker

Contact Address: No. 223, Sec. 3, Yanping Rd., Pingzhen Dist., Taoyuan City 324, Taiwan

Customer Service: 03-4932131 ext. 1747

Customer Service Email: info@3dspidermaker.com

2. Purposes of Collecting Personal Data

The Company may collect, process, and use your personal data for the following purposes:

• Member registration, identity verification, and member service management
• Providing LINE account registration, login, member identification, and account security management
• Order processing, payment, shipment, delivery, returns, exchanges, and after-sales service
• Issuing, voiding, correcting, and administering electronic invoices and related tax matters
• Customer service, technical consultation, and complaint handling
• Accounting management, internal audits, and legal compliance
• Website maintenance, information security, and prevention of fraud or improper use
• Analysis of website traffic, usage, and service quality
• Sending product information, event notices, or marketing communications after obtaining your consent

3. Categories of Personal Data Collected

Depending on the services you use, the Company may collect the following data:

• Identification Data: Name, member account, company or organization name, Uniform Business Number or tax identification number, and other information that may identify you.
• Contact Data: Email address, telephone number, shipping address, and invoice delivery information.
• Third-Party Login Data: When you register or log in using a LINE account, this website may obtain your LINE user identifier, display name, profile image, and email address after you consent on the LINE authorization screen. Your email address will be obtained only when it is linked to your LINE account and you agree to provide it.
• Transaction Data: Products ordered, quantities, amounts, payment status, shipment, returns, exchanges, and invoice records.
• Payment-Related Data: Payment method, transaction number, and transaction results returned by payment service providers. As a general rule, the Company does not directly retain complete credit card numbers or security codes.
• Electronic Invoice Data: Company name, Uniform Business Number, email address, mobile barcode carrier, donation code, and related invoice information.
• Website Usage Data: IP address, browser type, device information, browsing history, login records, cookies, and data generated by similar technologies.
• Customer Service and Technical Data: Questions, images, files, printing parameters, product usage information, and communication records that you voluntarily provide.

4. Registration or Login Using a LINE Account

When you choose to register or log in to the official SpiderMaker website using a LINE account, the required permissions will first be displayed on the LINE authorization screen. This website will obtain information from LINE only after you provide consent and only within the scope you authorize.

The information this website may obtain includes:

• LINE user identification information
• LINE display name and profile image
• Email address, only when it is linked to your LINE account and you consent to its disclosure on the authorization screen

The foregoing information will be used for the following purposes:

• Creating, identifying, and managing your SpiderMaker member account
• Providing quick registration and login through LINE
• Authenticating login, preventing duplicate member accounts, and maintaining account security
• Processing orders, payments, shipments, returns, exchanges, and after-sales service
• Responding to your inquiries and providing member and customer services

Unless you provide separate consent, the Company will not use an email address obtained through LINE login for marketing purposes unrelated to the purposes described above solely because you used LINE login.

You may choose not to use LINE login and instead use another registration or login method offered by this website. If you decline to authorize LINE to provide information required for this function, you may be unable to use quick registration or login through LINE, but this will not affect your use of other services available on this website.

5. Period, Territory, Recipients, and Methods of Using Personal Data

Period of Use: From the date of collection until the purpose of collection is fulfilled, the service relationship ends, the legally required retention period expires, or the end of a reasonable period necessary for transactions, accounting, or dispute resolution as required by law.

Territory of Use: Taiwan and any other location necessary for the Company or its service providers to provide website, payment, logistics, cloud, electronic invoice, customer service, or information technology services.

Recipients: The Company and service providers legally or contractually engaged by the Company, including SHOPLINE, LINE login services, payment processors, financial institutions, logistics providers, electronic invoice providers, cloud and information system providers, customer service providers, marketing service providers, and professional advisers, as well as judicial or administrative authorities legally entitled to request such data.

Methods of Use: Personal data may be collected, recorded, stored, organized, retrieved, transmitted, analyzed, used for communication, or otherwise processed by automated or non-automated means to the extent necessary for the specified purposes.

6. Outsourced Services and Disclosure to Third Parties

To provide member registration and login, order processing, payment, delivery, electronic invoicing, website operation, and customer service, the Company may provide personal data necessary for those services to SHOPLINE, LINE, and other relevant service providers. The Company provides data only to the extent necessary and requires its service providers to protect such data in accordance with applicable laws and contractual obligations.

Except as otherwise required by law, necessary for the performance of a contract, necessary to protect significant interests, required by a competent authority, or authorized by your consent, the Company will not arbitrarily sell or provide your personal data to unrelated third parties.

7. Cookies and Similar Technologies

This website may use cookies, pixel tags, and similar technologies to maintain login status, preserve shopping carts, record preferences, provide website functions, improve security, and analyze website usage.

You may manage or disable certain cookies through your browser or the website’s cookie settings. However, disabling essential cookies may prevent login, shopping cart, checkout, or other website functions from operating properly.

8. Marketing Communications

The Company will send product, event, or marketing information only where permitted by law or after obtaining appropriate consent. You may unsubscribe through the method provided in the message or contact the Company directly to stop receiving marketing communications. Stopping marketing communications will not affect necessary notices regarding orders, payments, shipments, invoices, or customer service.

9. Your Rights Regarding Personal Data

In accordance with applicable personal data protection laws, you may exercise the following rights regarding personal data retained by the Company:

• Request an inquiry or review
• Request a copy
• Request supplementation or correction
• Request the cessation of collection, processing, or use
• Request deletion

To exercise any of these rights, please email info@3dspidermaker.com or call 03-4932131 ext. 1747. The Company may request information necessary to verify the identity of the applicant.

10. Consequences of Not Providing Personal Data

You may freely decide whether to provide personal data. However, if you do not provide information necessary for a particular service, the Company may be unable to create a member account, process an order, complete payment and delivery, issue an invoice, provide after-sales service, or respond to your inquiry.

11. Use by Minors

A minor who uses this website or makes a purchase should have a parent or legal guardian read, understand, and agree to this Privacy Policy and Terms of Service, and should obtain the consent of the parent or legal guardian where required by law.

12. Data Security and Incident Response

The Company will adopt reasonable technical and administrative measures to protect personal data against unauthorized access, alteration, damage, loss, or disclosure. However, internet transmissions and information systems cannot be guaranteed to be absolutely secure. You are also responsible for properly safeguarding your account, password, and devices.

If the Company becomes aware of a security incident involving personal data under its control, it will take necessary response and notification measures in accordance with applicable law.

1. Scope of Application

These terms apply to your browsing, member registration, product orders, payments, delivery, after-sales service, and other related activities conducted through the official SpiderMaker website. Product pages, the checkout process, the Shopping Guide, Shipping Policy, Return and Exchange Policy, and Electronic Invoice Information form part of these terms.

2. Member Accounts and Information

• You may shop as a guest or register as a member using a method provided by the website.
• You may use a LINE account to register or log in where this option is provided. The information and permissions supplied remain subject to the choices you make on the LINE authorization screen.
• You must provide accurate, complete, and up-to-date information and promptly update the information or notify the Company if it changes.
• You are responsible for properly safeguarding your member account, password, and login devices and must not allow another person to use your account improperly.
• If you discover unauthorized use, impersonation, or another security issue involving your account, please notify the Company immediately.

3. Product Information and Technical Data

The Company will make reasonable efforts to ensure the accuracy of product names, specifications, images, prices, inventory, and descriptions. Product images may reasonably differ in color due to screens, lighting, production batches, or display devices.

Material properties, printing parameters, and technical data published on this website are generally results obtained using specific materials, equipment, and test conditions. Actual results may vary depending on the machine, environment, drying condition, printing parameters, model design, and post-processing method.

The foregoing does not affect the requirement that products conform to the quality agreed between the parties or any product liability imposed on the Company by law.

4. Order Placement and Confirmation

After you complete the ordering process, the system may automatically send an order notification. This notification only confirms that the website has received your order information and does not necessarily mean that the order has been finally confirmed.

If a product is out of stock, a price or specification contains an obvious error, payment fails, delivery information is incomplete, a transaction appears improper, or another circumstance prevents fulfillment, the Company will contact you as soon as reasonably practicable and will cancel the order, issue a refund, or assist you in placing a new order as required by law.

The Company will not rely solely on a system or labeling error to exclude any liability it is required to bear by law.

5. Prices, Payments, and Electronic Invoices

Product prices, promotions, shipping fees, and available payment methods are determined by the information displayed on the checkout page when you place the order. Different activities, sales channels, membership qualifications, or regions may be subject to different prices and conditions.

You must use a lawful and authorized payment method and ensure that the payment information is accurate. Credit card and other electronic payment data are processed by cooperating payment service providers or financial institutions in accordance with their security requirements.

For information on issuing, carrying, donating, correcting, and checking electronic invoices, please refer to the Electronic Invoice Information .

6. Delivery and Receipt

Delivery methods, shipping fees, applicable regions, and related restrictions are governed by the checkout page, the Shopping Guide , and the Shipping Policy .

You must provide accurate and complete delivery information and inspect the condition of the outer packaging and products upon receipt. If you discover an incorrect shipment, shortage, visibly damaged packaging, or a product issue, please retain the product, packaging, and relevant evidence and contact the Company as soon as possible.

7. Returns, Exchanges, and Statutory Rights

For return and exchange application procedures, product condition requirements, allocation of shipping costs, and handling procedures, please refer to the Return and Exchange Policy .

Consumers’ statutory rights concerning cancellation of distance transactions, warranties against defects, damages, and other legal rights will be handled in accordance with the applicable laws of the Republic of China (Taiwan). Neither these terms nor other website notices exclude or reduce any consumer right that cannot lawfully be limited.

If a product falls within a legally recognized exception to the statutory cancellation right for distance transactions, the Company will clearly disclose that exception on the product page, during checkout, or before the transaction is completed.

8. Restrictions on Website Use

You must not engage in any of the following activities while using this website:

• Impersonating another person or providing false information
• Accessing accounts, systems, or data without authorization
• Distributing malicious software or attacking or interfering with website operations
• Conducting large-scale automated extraction, reproduction, or use of website data
• Engaging in unlawful, fraudulent, or rights-infringing conduct
• Engaging in any other conduct that may harm this website, the Company, users, or third parties

9. Intellectual Property Rights

Unless otherwise indicated, trademarks, brand names, text, images, videos, charts, product designs, technical data, page layouts, and other content on this website are owned by the Company, the relevant rights holders, or authorized licensors. Without prior written consent, you may not reproduce, modify, distribute, publicly transmit, commercially exploit, or otherwise infringe the relevant rights.

10. System Maintenance and Service Interruptions

The Company will take reasonable measures to maintain website services and information security. If services are temporarily interrupted due to routine maintenance, third-party services, network or equipment failure, natural disasters, force majeure, or another cause beyond the Company’s reasonable control, the Company will make reasonable efforts to restore service and handle affected transactions as soon as possible.

11. Liability and Handling of Losses

Any liability the Company is required to bear by law in connection with products, transactions, personal data, or website services will be handled in accordance with applicable law and the circumstances of the individual transaction. These terms do not exclude liability that cannot legally be waived or limited in advance, including liability arising from intentional misconduct, gross negligence, product defects, or personal data infringement.

12. Changes to this Policy and Terms

The Company may revise this Privacy Policy and Terms of Service in response to changes in services, system functions, or applicable laws, and will publish the updated content and revision date on this page. If a material change requires separate notice or consent under applicable law, the Company will comply with those requirements. Transactions completed before a revision will generally be governed by the conditions applicable when the transaction was completed, unless otherwise required by law.

13. Governing Law and Dispute Resolution

This Privacy Policy and Terms of Service are governed by the laws of the Republic of China (Taiwan). In the event of a dispute, the parties should first seek to resolve the matter through good-faith consultation.

If litigation becomes necessary, the court with jurisdiction will be determined in accordance with the mandatory or exclusive jurisdiction provisions of the Consumer Protection Act, the Code of Civil Procedure, and other applicable laws.

This page has been prepared based on the services and transaction processes currently provided through the SpiderMaker website. If the website operator, payment methods, logistics arrangements, electronic invoice procedures, or personal data processing practices change, this page should be updated accordingly.